Since sharmarekha.co.in primarily offers digital services and online solutions, returns and refunds are subject to the following conditions:

  • Digital Services & Online Products:
    Once a service has been initiated or a digital product has been delivered or accessed, it is non-refundable.
  • Service-Based Work (e.g., Digital Marketing, SEO, Website Services):
    Refunds are only applicable if the cancellation request is made before the work has started.
  • Duplicate or Incorrect Payments:
    If a customer is charged more than once for the same service, the extra amount will be refunded after verification.

2. How to Request a Refund

To request a refund, please contact us within 7 days of purchase and share the following details:

  • Full Name
  • Order ID / Payment Reference
  • Reason for refund request

πŸ“§ Email: [your official email address]

All refund requests will be reviewed, and a response will be provided within 5–7 business days.


3. Refund Processing

If your refund request is approved:

  • The refund will be processed to the original payment method
  • It may take 5–10 business days for the amount to reflect in your account, depending on your payment provider or bank

4. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • Change of mind after service delivery
  • Work delays caused due to missing or incorrect information from the client
  • Unsatisfactory results due to factors beyond our control (market trends, competition, algorithm changes, etc.)
  • Services purchased under discounts, offers, or promotions

5. Cancellations

  • Cancellations made before the start of work may be eligible for a partial or full refund.
  • Cancellations after work has started will not be eligible for a refund.

6. Policy Modifications

sharmarekha.co.in reserves the right to update or modify this Return & Refund Policy at any time without prior notice. Changes will be effective immediately upon being posted on this page.


7. Contact Information

For any questions regarding this policy, please contact us:

🌐 Website: https://sharmarekha.co.in
πŸ“§ Email: [your email address]